Taberna Almazara

Success story: Taberna Almazara

Technology is changing the experience at many restaurants. Taberna Almazara, a traditional tapas bar with an innovative twist, has adopted a digital solution called Qamarero that is improving its service and efficiency.

The system lets customers place orders directly from their tables using digital devices. The team no longer has to walk back and forth constantly to take orders. That has grown service speed and let staff focus on other important tasks. Customers appreciate how easy it is to use and how quickly they receive their orders.

Key takeaways

• Qamarero lets customers place digital orders, improving efficiency
• The system has grown sales and customer satisfaction
• The digital menu is easy to update, allowing more flexibility on the menu

The experience at Taberna Almazara

Tapas with a special twist

Taberna Almazara stands out for its tasty traditional tapas. But they do not stop at the classics. They give a creative twist to every dish to make it unique. That is how they set themselves apart from other tapas bars in the area. Customers enjoy familiar flavours with a surprising touch in every bite.

Technology serving flavour

Taberna Almazara has taken a leap into the future with its digital ordering system. They used to use PDAs, but now customers can order directly from their tables. That has had several positive effects:

• Orders are faster
• The team is less busy running around
• Average spend per customer has gone up

The digital menu is easy to use. Customers grasp it with no friction and place their orders without help. That makes service faster and more efficient.

The new system also helps the Taberna Almazara team. They can change the menu easily, try new dishes and remove ones that do not work. New team members learn to use it quickly thanks to its simple design.

Switching to Qamarero

From PDAs to Qamarero: a new era

Grupo Alambique has taken a big step by switching from PDAs to Qamarero at its Almazara tavern. This traditional tapas bar with a modern twist has seen significant improvement in its service. Before, the team had to take every order, which made the process slower.

Advantages and improvements with Qamarero

Qamarero has brought many benefits to Almazara:

• Customers can place their own orders
• The digital menu is very intuitive
• Menu changes can be made easily
• The PDAs for staff are easy to use
• All modules are included with no extra cost
• Excellent technical service, available late into the night

Impact on sales and effectiveness

With Qamarero, Almazara has seen notable improvements:

• Average ticket has gone up
• Revenue is higher
• About 50% of orders are placed by customers from the table
• The team is more efficient and walks around less
• Service is faster

Customer ordering: a new system

The new ordering system is simple:

1. The waiter approaches the customer
2. Offers a drink
3. Explains the interactive digital menu
4. The customer can place their order on their own if they want

Many customers value how easy it is to place their own orders and how fast the service is. The system has made the menu more dynamic, allowing fast changes and greater dish rotation.

The diner experience

Browsing the digital menu

The interactive digital menu at Taberna Almazara has transformed how customers engage with the food offer. It is so intuitive that diners rarely need help to use it. They simply open the menu and place their orders with no fuss. The tool lets customers explore the options at their own pace, which has led to a rise in average spend per table.

The digital menu also offers advantages for the restaurant. Managers can update it easily, which allows more frequent dish rotation. That keeps the offer fresh and appealing to regulars.

Speed and convenience in service

The digital ordering system has significantly improved service speed at Taberna Almazara. About 50% of orders are placed directly by customers from their tables. That cuts the team’s workload and speeds up the whole process.

When customers arrive, the waiter offers a drink and explains how to use the digital menu. Once they place their order, it is automatically printed in the kitchen, which speeds up the preparation of dishes.

Customer feedback often highlights how easy the system is to use and how quickly they receive their orders. This efficiency improvement has had a positive impact on overall diner satisfaction.

A dynamic, adaptable menu

Instant updates

Almazara’s digital menu is a living, constantly evolving tool. Staff can change the menu quickly and easily, with no need to reprint physical menus. That lets them tweak the offer based on the season, ingredient availability or customer preferences.

Nimble dish rotation

The flexibility of the digital menu makes it easy to experiment with new dishes. If a tapa does not catch on, it can be easily removed and replaced with another option. This nimbleness lets Almazara keep its menu fresh and appealing, adapting quickly to culinary trends and the changing tastes of its diners.

• Advantages of nimble rotation:
  • Always up-to-date menu
  • Greater variety for customers
  • Ingredient optimisation
  • Adaptation to special events

Technical features

Easy to use and search on PDAs

The PDAs the team uses are very simple to handle. They have a search bar that lets you find products quickly by typing just a couple of letters. That means new team members adapt to the system easily and quickly.

Quick onboarding for new staff

The system is so easy to use that new team members learn how to handle it right away. The intuitive interface and quick search let new staff fit into the restaurant’s workflow with no friction.

Financial benefits of the Qamarero system

Integrated modules with no extra cost

The Qamarero system offers an important financial advantage by including all its modules with no extra charges. That makes a significant difference compared with other systems that charge separately for features such as ordering from the table, online bill access or digital menu changes.

Bundling all the tools into a single package lets businesses make the most of the platform without worrying about hidden costs. Restaurant owners can freely use features such as:

• Digital ordering from the table
• Online bill management
• Digital menu editing

This “all-included” policy simplifies cost management and lets venues access advanced technology with no extra spend. It also makes it easy for businesses to try new features with no financial risk.

Assistance and technical support

Personalised help with extended hours

The Qamarero team stands out for its customer service. Users can count on direct help from the technicians to resolve questions or suggest improvements. The service is not limited to traditional business hours. Customers can receive help even late at night, until midnight. That ensures businesses can fix issues quickly, no matter the time.

Hassle-free setup

Setting up Qamarero is a simple process. The team takes care of configuring the digital menu based on the business’s needs. The printers arrive ready to use, you just plug them in. That lets venues start using the system right away, without losing time on complex configurations.

Backed by experience with Qamarero

Grupo Alambique has had great results using Qamarero at its Almazara tavern. The system has improved efficiency and sales. Customers can place orders from their tables, which has grown the average ticket. About 50% of orders are placed this way.

The team walks around less and service is faster. The digital menu is easy to use. Customers grasp it with no friction.

Qamarero lets you change the menu easily. That helps test new dishes and keep the offer fresh. The PDAs for the team are simple to use, even for new employees.

The system includes all features with no extra cost. Before, some options were paid for separately.

Qamarero’s technical support is very good. They handle questions and suggestions. They are also available until late at night to resolve issues.

Setup is also straightforward. Qamarero configures the menu and the printers. You just place them and start using them.

Hospitality owners like you already trust Qamarero